Mountain Trike FAQs | Learn More About Our… | Mountain Trike

Mountain Trike Wheelchair FAQs

Q: 

How do I know that it will suit my abilities?

A:  Every Trike rider is different and all have varying abilities. The main ability that you do need is upper body strength and good hand grip. If you are able to propel a ‘normal’ chair it is quite enough. If you are unsure about your hand grip the best advise we can give is to go to bike shop and have a squeeze of some brake levers to get a feel for it. Maybe best to explain to the people in the shop otherwise you may get some funny looks! You will need to try hyrdaulic disc brakes, ideally Avid Elixir's as this is a perfect match. For those customers with limited hand function please see our MT Evo product as it is likely this will be more suitable for you.

Q: 

How do I operate, brake and control the Mountain Trike?

A:  Mountain Trikes come equipped with two high specification mountain bike hydraulic disc brakes. These provide an unsurpassed level of braking power and control. The brakes work on the two driven wheels and are controlled by the brake levers mounted on each drive lever.  The MT Push brakes are operated on the Push handle. The Trike uses lever mounted controls. The ability to use the braking system correctly, using your hands/fingers, is fundamental to safe operation. The efficiency of the lever drive is also dependent on choosing the right size with the right amount of reach. If this is not correct it will result in increased levels of fatigue and poor performance so we always recommend letting us know all measurements when ordering your Trike. Mountain Trikes have brake levers which can be adjusted for reach. If you have small hands or find it difficult to squeeze the brake levers, then the levers can adjust the reach within the range provided by the brake manufacturer.

Q: 

How do I steer the Trike?

A:  Turning is achieved by pointing the steering handle in the direction that you want to go, turn it left to go left and right to go right. This turns the rear wheel like the rudder of a boat. Sounds simple? It is, but it can take a few moments to get used to.

Q: 

How do the levers work?

A:  It is important that you can comfortably reach the drive levers and exact the appropriate amounts of force and control to safely operate the Trike. The drive levers will propel the Trike forward by driving each of the two front wheels independently. Upon pushing the levers forward, the drive will engage, turning the wheels, resulting in forward motion. Upon pulling the levers back, the drive system allows the levers free motion to return before beginning another driving push. It is possible to push both levers together, alternate left and right or even to drive short distances one handed by only pushing the Steering Handle.

Q: 

How easy is it to transfer from my day chair to the Trike?

A:  The MT footrests fold out of the way to create a space in front of the seat. You can either slide from their other chair, and go in sidewards, or enter from the front.

Q: 

How Long will it take to build my Trike?

A:  The leadtime for your Trike will be approximately between 8 - 10 weeks depending on production. And please allow one week for international shipping.

Q: 

Is finance available on Mountain Trike products?

A:  Yes! Various finance options are available through our finance provider Divido. See our Finance page

Q: 

Is it for You?

A:  It may not be possible to experience the Trike in person and because we only want the best for our customers this information should help you decide whether the Trike is right for you. Using a Mountain Trike is quite unlike any other wheelchair you may have used before. The propulsion and control systems are designed to be simple to use and intuitive and give you, the rider, unsurpassed levels of comfort, safety and handling performance. As with any new peice of equipment, it may take a little practice to become familiar with the controls upon your first try. In order to operate or ride the Mountain Trike safely and make best use of its features, certain levels of upper body, hand/grip strength and control are required. A reasonable amount of upper body strength is required to apply force to the propulsion levers, hand control is required to direct the Steering Handle to manoeuvre the Mountain Trike, and finger control is required to operate the brake levers. For customers with limited hand function we would recommend the MT Evo, with the use of an active hand gripping aid the control system requires no finger function.  We currently recommend tuition and guidance with a MT team member, please get in touch if you are interested in the MT Evo. Click Here for a video   Click Here for a video

Q: 

Is it possible to be thrown out of the Trike?

A:  The anti-tip wheels at the front of the Mountain Trike are designed to prevent the rider from tipping too far forward and falling out when applying the brakes. The use of a seat belt will help riders remain securely in the seat in the event of tipping.

Q: 

Is the Trike easy to transport?

A:  The MT weighs around 20kilos, 45 pounds and folds to a cube size of 28inches by 28inches (84 cms). It will fit in a normal sized hatchback car - please refer to our recommendations here.

Q: 

Mountain Trike always recommends...

A:  Due to the potential safety risks of operating a badly maintained Trike, it is recommended that you follow the recommended maintenance schedule. Due to the vast range of individual abilities, it is the responsibility of the user or the user’s guardian(s) to deem the rider as suitable for using the Trike. As with any new mobility product, there are certain risk of injury and damage. By choosing to ride a Mountain Trike, you assume the responsibility for that risk, so you need to know and to practice the rules of safe and responsible riding and of proper use and maintenance. Proper use and maintenance of your Mountain Trike reduces risk of injury.

Q: 

What deposit is required to purchase a Mountain Trike?

A:  For the UK the deposit is £2500 and for all European Countries without a distributor the deposit is €3500 euros payable when you place your order.

Q: 

What do I do if something goes wrong with the Trike?

A:  The Mountain Trike is a highly technical piece of equipment and must be maintained and serviced appropriately to provide the required service life and safe operating performance. The Mountain Trike shares many features and systems of high specification mountain bikes and the maintenance and service regimes are therefore similar. If you have a simple problem with your Trike, a local bike shop should be able to help. If this is not appropriate just drop us a line or give us a call to discuss the issue.

Q: 

What is the recommended smallest and largest size you can be for the Trike?

A:  The MT is designed to safely carry up to a 100 kilo person. For the MT and the MT Evo, you should have a reach of a minimum of 20 inches/45cm - typically children over 13 years. You should be no more than 75 inches/190cm tall. The seat back and foot rest are adjustable to meet your size and when ordering your Trike always give us your height, weight and knee to foot measurement.

Q: 

Where can I use my Trike?

A:  The Trike has been designed so that you can take it almost anywhere! Woodland walks, shopping in town, kids playground, across a muddy festival field, on a beach, in the snow and even up Mount Snowdon if you really want a challenge!

Q: 

Can I see a Trike?

A:  If you would like to see a Mountain Trike please see our Where to buy page and arrange to visit the HQ for a demonstration. If you live in the UK you can also hire or try a Trike, more information on his can be found here.   Alternatively check our latest news or facebook page for updates on demos and events we are attending and we'd love to see you.  We also have a great network of customers who would be delighted to show and tell you about their Trike adventures and we'd be happy to pass you on their details if there are no distributors in your country.  For all MT Push and MT Evo enquiries please contact us direct.    

Q: 

Can you ship to my country?

A:  If there is not a distributor in your country we can ship a Trike direct to you - please note that there will be an additional fee for shipping (plus any possible import duties for your country).

Q: 

How do I store my Mountain Trike?

A:  We know that some customers are looking for safe, secure and accessible storage solutions for their Mountain Trike and being an outdoor chair, feel outdoor storage would be a preferred option. The Asgard Bike Storage X1 is the solution to these security problems and concerns, and keeps the hallways accessible and mud free. Made from strong galvanised steel, this particular Bike locker features an integral wheel guide which securely aligns the Mountain Trike inside for a perfect fit, inside their are hooks for hanging all your accessories together with your Trike. Ventilation is another key aspect of the Asgard Bike Storage locker – A ventilated door allows air to flow inside the unit even when locked - minimising condensation that might cause rot and rust. Like the Mountain Trike, all Asgard bike storage is designed and manufactured in the UK, assuring you of high quality engineering and production. For more information please visit www.asgardsss.co.uk

Q: 

I want one now! How long will it take?

A:  Production time usually takes between 8 to 10 weeks. Please also allow approximately 1 week for international shipping.

Q: 

Is it suitable for my child?

A:  The Trike is designed for an adult’s size but is adjustable for different leg and arm lengths. The Trike is very easy to use and if your child is able to propel a normal wheelchair then the Trike should be easy for them to manoeuvre. The key dimension to consider is ‘arm reach’ for the drive levers. An arm length of roughly 45cm (measured from top of shoulder to tips of fingers with arm outstretched forwards) should make using the Trike comfortable. The adjustability of the Trike will allow it to ‘grow’ with any young rider.

Q: 

Is the Mountain Trike suitable for my disability / weight / size?

A:  The Mountain Trike is suitable for anyone who can propel a normal manual wheelchair. Many people find it easier to push the levers than standard wheelchair hand rims. Good finger function is required in order to operate the brake levers, but if you have limited hand function we would recommend the MT Evo which operates using a simple pivoting handle which operates the disc brakes by moving your arm inwards - would would recommend using a hand gripping aid.  The MT Push can be propelled using the hand-rims provided on the wheels if necessary. Good hand co-ordination is also required for the steering. The designed maximum weight of a rider should not exceed 100 kg and the seat width is fixed at 17 inches.

Q: 

Is the Trike foldable and easy to transport?

A:  The Trike does not quickly come apart for transport but does fold to a rough cube with the measurements 74cm (W) x 82cm (L) x 73cm (H) The total weight is 20kg and can fit in the back of most cars. If space is even more limited, the drive units and front wheels can be removed as one self-contained item. This requires a 5mm allen key and some technical confidence but does not take too long. Please see our transport recommendations here.

Q: 

Is the Trike suitable for someone with the use of only one hand?

A:  On flat even ground our current model can be steered in a straight line or left and right with only one hand! However it would be difficult to ride over uneven ground or up hills with only a single hand.  

Q: 

Is there a distributor in my country?

A:  Click here to see distribution information

Q: 

Is there any tax / VAT due?

A:  Medical products and wheelchairs are exempt from VAT in the UK if you are registered disabled. There are however shipping costs to consider for international orders and possible import duties to pay depending on the country.

Q: 

What colours are available?

A:  Any colour you like! (But crazy mad colours might cost a little extra). Our paint shop are usually able to match any colour and can offer candy, metallic and gloss finishes included in the price. Have a look at our standard colour chart and our new colours which were added in 2015: MT Standard Colours PDF   MT 2016 New Colours PDF           ;